Gartner Research

Design an Effective Organization for Digital Commerce

Published: 25 May 2017

ID: G00319108

Analyst(s): Mike Lowndes


Organizational options for roles can be a challenge for CIOs responsible for the organization of teams supporting digital commerce initiatives. Consider Gartner's solutions for how to structure a digital department and integrate IT and business operations.

Table Of Contents
  • Key Challenges



  • Bring Disciplines Together in a Team Focused on Digital Success
  • Develop Disciplines Such as Agile, Iterative Methodologies and Product Management as Appropriate
    • Digital Commerce Team Organization
    • IT Department Organization
  • Build Cross-Functional and Colocated Teams, or Provide Easy Teleconferencing Facilities

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