Gartner Research

Build I&O Staff Talent to Support Bimodal, DevOps and Cloud

Published: 25 May 2017

ID: G00327432

Analyst(s): Ed Holub , Hank Marquis


Digital business initiatives, such as bimodal, DevOps and cloud, require new staff capabilities that few possess. I&O leaders must use targeted professional development opportunities to create, retain and recruit I&O versatilists.

Table Of Contents
  • Key Challenges



  • Define the I&O Versatilist
    • Opportunities for Versatilists
    • Role Requirements for Versatilist Selection and Development
    • Career Paths for Versatilists
    • Case Study Example: Bank Reduces Time to Value With Versatilists
  • Showcase I&O Versatilist Opportunities
    • Retention Requires More Than Money
    • Case Study Example: Manufacturer Retains Staff With Digital Business University
  • Recruit for I&O Versatilists
    • Case Study Example: Financial Firm Transforms Through Acquiring Versatilists

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