Gartner Research

A Board Narrative to Transform Operational Risk and Cybersecurity Into a Business Service

Published: 26 May 2017

ID: G00329451

Analyst(s): Jeffrey Wheatman , Rob McMillan , Paul Proctor , Sam Olyaei


It is possible to create sustainable risk and security services that deliver defined levels of risk at defined cost. CIOs must adopt a narrative that changes the perception of the risk and security program away from being a cost center that protects the organization from all possible threats.

Table Of Contents
  • Key Challenges



  • Treat Risk and Security Like a Business Service
    • Setting the Stage: Cybersecurity Evolution
  • Adopt a New Risk and Cybersecurity Narrative and Paradigm for Executives
    • There Is No Such Thing as Perfect Protection
  • Use This Narrative Effectively
  • Develop a Plan to Treat Risk and Security Like a Business Service
    • Addressing Common Questions About This Approach Applied to Cybersecurity

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