Gartner Research

Forecast Overview: Small-and-Midsize-Business External IT Spending, Worldwide, 2017

Published: 30 May 2017

ID: G00326308

Analyst(s): Robert Anderson , Kiyomi Yamada , Monica Zlotogorski , Mikako Kitagawa , Fred Ng


External IT spending by SMBs will grow at a 3.6% CAGR between 2017 and 2021, reflecting growth in digital marketing and commerce. Technology strategic planners should understand where the growth opportunities are and seize them by understanding the market dynamics.

Table Of Contents
  • Overview
  • Companion Documents

Market Description

  • SMB — Definition
    • Technology Segments
    • Characteristics of the SMB Segment

Foundational Assumptions

  • Buyer Behavior
  • Regional Profile

Market Model or Methodology

  • Influencing Factors
    • Connections

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