Gartner Research

Market Trends: How AI and Affective Computing Deliver More Personalized Interactions With Devices

Published: 31 May 2017

ID: G00315234

Analyst(s): Anshul Gupta , Annette Zimmermann


Technology strategic planners within device vendors must invest in the development of AI systems that allow devices to recognize and respond to human emotional states, and the new business opportunities and issues that will arise from them.

Table Of Contents


Market Trend

  • Emotion Sensing Will Become Essential in How We Interact With and Train Smart Devices in the Future
    • Health and Safety Needs Drive Adoption of Emotion-Sensing Wearables in the Enterprise
    • Mainstream Consumer Wearables With Emotion-Sensing Features Struggling to Find a Big Audience
  • Market Structure Trend
    • Small Vendors, With Narrow-Scope Applications Leading the Way, Will Be Joined by Technology Giants
  • Technology Trend
    • Visual/Computer Vision
    • Audio/Vocal Intonation
    • Behavioral Analysis
    • Hybrid and Agnostic Systems
  • Buyer Trend
    • Growing User Base of Connected Home Devices Will Drive Demand of Emotionally Intelligent Devices in the Next Five Years

Vendors to Watch

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