Gartner Research

Data Center Infrastructure Value Chain Shifts Necessitate Different Provider Competencies and Messaging

Published: 31 May 2017

ID: G00331977

Analyst(s): Scot MacLellan , Adrian O'Connell


Hardware infrastructure technology is commoditizing, and it provides diminishing value to the overall solution. Technology business unit leaders at hardware infrastructure providers must identify and focus on their different and differentiating competencies in the overall value chain.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • A product-centric viewpoint is causing many end users to discount other value-added competencies of traditional vendors
  • Nontechnology competencies will be crucial in succeeding in new market segment needs
  • Cloud delivery and SDx are changing the value delivered by traditional infrastructure vendor competencies
  • The value statement of offerings will differ by customer segment

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