Gartner Research

Eight Building Blocks You Need to Construct Your Digital Workplace Plan

Published: 13 June 2017

ID: G00324836

Analyst(s): Achint Aggarwal , Carol Rozwell


Digital workplace programs often fall short, lose their way, or fail due to a fragmented approach that prioritizes a few technology "fixes." Instead, application leaders should use these eight building blocks to ensure digital workplace success.

Table Of Contents
  • Key Challenges



  • Create a Planning Process That Inspires and Guides
    • Vision: Describe What Digital Workplace Success Will Look Like
    • Strategy: Create a Roadmap to Reach the Destination
    • Metrics: Measure Performance and Value
  • Prioritize and Execute the Key Changes Needed
    • Employee Experience: Design for Improved Employee Interaction
    • Organizational Change: Start Small but Think Big
    • Processes: Re-engineer How High-Impact Work Is Done
  • Develop a Workplace Platform That Enables More-Effective Ways of Working
    • Information: Rework Access and Use of Content and Analytics
    • Technology: Take a Platform Approach to Workplace Investments:

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