Gartner Research

Invest Implications: 'The Gartner CRM Vendor Guide, 2017'

Published: 13 June 2017

ID: G00335740

Analyst(s): Adam Woodyer


At almost $35 billion in revenue in 2016, CRM is not only one of the largest software categories, but also the fastest-growing market in software, with a projected 14.3% five-year CAGR through 2021. This research highlights market dynamics, and details each segment and its representative vendors.

Table Of Contents

Company Impact

Investment Implications

What to Watch

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