Gartner Research

Your Virtual Care Strategy Needs an Update: Leverage Your EHR as the Primary Technology Foundation

Published: 16 June 2017

ID: G00303557

Analyst(s): Thomas J. Handler, M.D.

Summary

Healthcare provider CIOs are bombarded with messages to buy specialty technology to support virtual care strategies. This research explores why existing EHR capabilities are making stand-alone specialty solutions largely redundant and what is needed for virtual care delivery going forward.

Table Of Contents

Introduction

Analysis

  • Develop Organizational Support for a Simpler Architecture for Supporting Virtual Care by Reviewing Needs vs. EHR/Healthcare Megasuite Capability
  • Develop an Enterprise Virtual Care IT Strategic Plan That Leverages the EHR, but Avoids the Lazy Loyalists Trap by Analyzing Vendor Roadmap and Past Delivery Performance
  • Plan Your Care Delivery Architecture Around Gaps in Megasuite Vendor Technology That Will Persist for a Two- to Three-Year Horizon
    • Initiate and Arrange for Care
    • Deliver Care
    • Evaluate Care
    • Developing the Plan

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.