Gartner Research

Toolkit: ERP Competency Center Resources Allocation Model

Published: 19 June 2017

ID: G00325111

Analyst(s): Duy Nguyen , Pat Phelan

Summary

Application leaders responsible for ERP often struggle with managing the support team's capacity to meet the demand for support services. Rather than buying expensive resource management software, they can use this Toolkit to conduct workload planning more effectively.

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