Gartner Research

SWOT: Microsoft Office 365, Worldwide

Published: 20 June 2017

ID: G00313902

Analyst(s): Steve Crawford , Michael Woodbridge , Craig Roth , Joe Mariano


Office 365 has boldly shifted Microsoft's focus to the cloud. But about half its customers are not as bold, stubbornly staying on-premises or evaluating options. Technology business unit leaders can use this report to determine how to help with migration or poach them before settling in with O365.

Table Of Contents


  • SWOT Analysis
    • Strengths
    • Weaknesses
    • Opportunities
    • Threats
  • Recommendations for Partners and/or Competitors
    • Partners
    • Competitors
  • Implication for Microsoft
    • Turn the Crank on the Maturity of the Customer Agreement
    • Increase E5 License Sell-Through
    • Fill Gaps With On-Premises Capabilities and Create a Smoother Hybrid Bridge
    • Help Organizations Set the Groundwork for NWOW Success
  • Company Overview
  • Methodology
  • Definitions

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