Gartner Research

The Lessons Learned From 123 Disaster-Recovery-as-a-Service Customers

Published: 22 June 2017

ID: G00331901

Analyst(s): Ron Blair


As disaster-recovery-as-a-service adoption grows, the complexity of the offerings will often cause customers to pick the wrong solutions. Gartner has analyzed DRaaS Magic Quadrant customer reference responses to provide action-oriented advice to I&O leaders regarding DRaaS and cloud-based recovery.

Table Of Contents

Survey Objective

Data Insights

  • Detailed Findings and Categorization Approach
    • Business-Aligned Goals and Strategic IT Alignment
    • Organization's Technical Landscape
    • DRaaS Selection: Methodical and Deep-Dive Vetting
  • Categorized Breakdown of Customer Survey Suggestions to Other Prospective DRaaS Customers
  • Business-Aligned Goals and Strategic IT Alignment
    • Business Requirements
    • IT Strategy
  • Organization's Technical Landscape
    • The As-Is State
    • Future Growth
    • Network
  • DRaaS Selection: Methodical and Deep-Dive Vetting
    • RFP Process and Due Diligence
  • Customer References
  • POCs
    • Planning
    • Crash-Consistent Versus Application-Consistent Recovery
    • Network
    • Failback
    • Other Important Service Attributes
  • Future Growth and Enablement
    • How Ongoing Changes Are Incorporated
    • Cost Implications
  • Additional Demographic Data Points
    • Heterogeneous Characteristics
    • X86 Virtualized and Physical Server Implementation Size Characteristics
    • Implementation Timeline
  • Methodology
  • Definitions

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