Gartner Research

Survey Analysis: Key Selection Criteria for Business Intelligence and Analytics Platforms

Published: 23 June 2017

ID: G00330170

Analyst(s): James Richardson


Survey data shows that ease of use now dominates the selection criteria for modern BI&A platforms, but data and analytics leaders need to ensure a balanced set of criteria is used, looking beyond the scope and scale of the initial use case to gain the greatest business benefit.

Table Of Contents

Survey Objective

Data Insights

  • Ease of Use Dominates Selection Criteria
    • Recommendations
  • Better Ease of Use Is Related to Higher Business Value
    • Recommendations
  • Those Prioritizing Functionality in Selections Report Greater Business Benefit
  • Ease-of-Use Problems Are the Most Detrimental to Business Benefit
    • Recommendations
  • Selectors Are Not Paying Enough Attention to User Scalability
    • Recommendations
  • Methodology

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