Gartner Research

Market Guide for Workforce Management Applications

Published: 03 July 2017

ID: G00310936

Analyst(s): Ranadip Chandra , Kelsie Marian , Sam Grinter , Ron Hanscome , Jim Davies


The market for workforce management is fragmented and complex. This document guides application leaders seeking WFM applications through the market landscape, and helps them to identify which type of solution and vendor is most suitable for their organization.

Table Of Contents

Market Definition

Market Direction

Representative Vendors

  • ActiveOps
    • Workware
  • ADP
    • Enterprise eTIME
    • EzLaborManager
  • Allocate Software
    • HealthRoster Optima
  • Ceridian
    • Dayforce Workforce Management
  • Crown Computing
    • Crown Workforce Management Suite (WMS)
  • Eg solutions
    • Eg operational intelligence software suite
  • Genesys
    • PureEngage, PureConnect, PureCloud, Decisions
  • Health-e Workforce Solutions
    • Allocations (Smart Allocations and Yearly Planner)
    • Modelling (Effective Full Time [EFT], and Salary & Wage Budget Profiling, Performance Reporting, Predictive Modelling, and Staff Transitioning)
  • Infor
    • Infor Workforce Management
  • JDA Software
    • JDA Workforce Management
  • Kronos
    • Workforce Central
    • Workforce Ready
  • Mark Information
    • ProMark
  • Nice
    • Nice WFM
  • Protime
    • Protime Premium Software
  • Ramco Systems
    • Ramco HCM
  • Reflexis Systems
    • Reflexis WFM (Reflexis Workforce Manager, Reflexis Task Manager, Reflexis Employee Self-Service, Reflexis Time & Attendance, Reflexis Advanced Analytics and Reporting, Reflexis StorePulse, Reflexis StoreWalk)
  • Sisqual
    • Sisqual Workforce Management (WFM)
  • Tamigo
    • Tamigo
  • When I Work
    • When I Work
  • WorkForce Software
    • WorkForce Time and Attendance, WorkForce Forecasting and Scheduling
    • EmpLive
  • WorkJam
    • WorkJam Digital Workplace Platform
  • Zucchetti Group
    • HR Infinity Global Solution

Market Recommendations

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.