Gartner Research

Market Trends: The Security Operations Center Opportunity

Published: 06 July 2017

ID: G00323842

Analyst(s): Craig Lawson , Sid Deshpande


Organizations' desire to build internal security operations capabilities opens avenues for security service providers. Technology business unit leaders must offer services that help customers create and grow unique and company-specific security operations capabilities.

Table Of Contents


Market Trend

  • Why Build a SOC at All?
  • Customers Create In-House Security Operations Capabilities Using One of Six Models
  • Customers Favor Security Service Providers That Can Demonstrate People and Process Excellence
  • "Reactive" Spending on Detection/Response Results in Customers Aspiring for a SOC, but Reality Quickly Sets in
  • Aligning SOC Investments With Business Outcomes Is Important for Customers' Performance

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