Gartner Research

How Companies Use the Hierarchy of Supply Chain Metrics to Deliver Better Business Results

Published: 11 July 2017

ID: G00329797

Analyst(s): Debra Hofman


Using the Hierarchy of Supply Chain Metrics helps supply chain leaders improve performance by focusing on the metrics that matter and making effective trade-off decisions. Use these real-world examples as a guide to help jump-start your use of the hierarchy.

Table Of Contents
  • Key Challenges



  • ConsumerCo Example: Use the Hierarchy to Align With Business Strategy
  • ChemCo Example: Use the Hierarchy to Help Segment Supply Chain Strategy and Drive Higher Profit
    • Next Steps: Work on the Demand Forecast and Supplier Quality Issues

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