Improving I&O maturity is a critical step for the continuous improvement of the services an IT organization provides. MSE application leaders should implement an I&O ITScore assessment to improve maturity, deliver higher quality and become a more-strategic contributor to business impact.
- Establish a Baseline and Measure Progress With an ITSIO Assessment
- Define Specific Maturity Initiatives and Relevant Metrics
- Focus on Balance, Process and Business Management
- Measure Maturity Regularly
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