Gartner Research

Forecast Analysis: Consumer Communications Services, Worldwide, 2Q17 Update

Published: 14 July 2017

ID: G00326790

Analyst(s): Fernando Elizalde , Amanda Sabia , Neha Gupta , Derek O'Donnell, Stephanie Baghdassarian


Consumer spending on communications services will grow at a CAGR of 2.2% through 2021, reaching $1.12 trillion. We changed our assumptions on fixed broadband adoption and spending due to increased availability of fiber broadband in emerging markets and video viewing by North American early adopters.

Table Of Contents
  • Overview
  • Companion Documents

Forecast Data

  • Changes Made in the 2Q17 Forecast Update and Analysis
    • Changes Made to Historical Years
    • Changes Due to Updates in Our Assumptions
  • 2Q17 Forecast

Market Impact

  • North American Markets
  • Emerging Markets
  • China


  • Fixed Broadband Services
    • User Behavior
    • CSP Pricing Strategies
  • Mobile Services

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