Gartner Research

Make Better, Faster Planning Decisions by Aligning S&OP With Organizational Structure and Strategy

Published: 13 July 2017

ID: G00320281

Analyst(s): Andrew Downard


CSCOs seeking to improve the speed and quality of S&OP decision making need to adapt the process to match the structure of their organization. Heineken provides an example of how to set up S&OP for success in a complex, global environment where a one-size-fits-all approach will not work.

Table Of Contents
  • Key Challenges



  • Create Differentiated S&OP Processes That Match the Needs and Abilities of Different Business Units
  • Define True Global Requirements for S&OP by Distinguishing Process Standards From Elements That Can Be Modified Locally
  • Make S&OP Relevant to Local Business Leaders by Aligning the Decision-Making Scope of the Process With P&L Ownership

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.