Gartner Research

Hype Cycle for U.S. Healthcare Payers, 2017

Published: 14 July 2017

ID: G00313673

Analyst(s): Bryan Cole , Brad Holmes , Jeff Cribbs


This Hype Cycle tracks the maturity and adoption rates of emerging technologies that are important to healthcare payers' digital transformation. CIOs can use this note to prioritize, create roadmaps and coordinate initiatives with their peers and partners to enable critical business capabilities.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • Blockchain in Healthcare
    • Health Data Convergence Hub
    • Health Value in Virtual Care
    • Health-Value Product Design
    • Precision Medicine
    • Provider/Partner Alignment Solutions
    • Product Configurators
    • AI for Healthcare Payers
    • Member Engagement Hub
    • Modern Healthcare Analytics Architecture for Payers
    • Community Resource Network Management
    • Member Health-Value From Wearables
    • Healthcare Consumer Insight as a Service
    • BPaaS for Healthcare Payers
    • Consumer Journey Analytics in Healthcare
    • Smart Health Plan Selector Tools
  • At the Peak
    • Generation 2 Medical Shopping
    • Genomics Medicine
    • Cloud for Healthcare Payers
  • Sliding Into the Trough
    • Retail Analytics for Healthcare Payers
    • Payment Integrity Solutions
    • Health Value From Self-Service Mobile Apps
    • Next-Generation Core Administrative Systems
    • Clinical Data Integration
  • Climbing the Slope
    • Member Incentives for Wellness
    • Generation 1 Medical Shopping Transparency Tools
    • Private Exchange Technology
  • Entering the Plateau
    • Risk Adjustment Management Systems
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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