Gartner Research

Embracing Shadow IT as Business Partners, Not Adversaries in Life Science

Published: 18 July 2017

ID: G00304039

Analyst(s): Michael Shanler , Stephen Davies


Life science CIOs are accountable for enterprise IT strategy, although actual ownership of the budget and IT efforts vary. This research explores how the CIO should engage functional leaders of shadow IT in R&D and commercial domains.

Table Of Contents
  • Key Challenges



  • Diagnose the Reason Your Organization's Shadow IT Exists
  • Match the Shadow IT Environment to the Appropriate Approach for Engagement
  • Identify the Major Steps to Create Value With Shadow IT Relationships
  • Work With Business Teams to Outline the Boundaries of Shadow IT
  • Focus on, and Create If Needed, Liaison Roles That Fit Each Scenario in Order to Optimize Engagement

Case Study

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