Gartner Research

Hype Cycle for Midsize Enterprises, 2017

Published: 19 July 2017

ID: G00313408

Analyst(s): Mike Cisek , James Browning , Christian Hestermann , Robert Naegle

Summary

Technologies that advance the operational efficiency of IT and improve business outcomes for midsize enterprises are the focus of this document. Some are proven technologies, while others have impact potential because of their alignment with challenges and priorities identified by MSEs' IT leaders.

Table Of Contents

Analysis

  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • Firewall as a Service
    • Cloud Data Backup
    • Third-Party Support for ERP
  • At the Peak
    • Content Services
    • IoT for Customer Service
    • Develop Your Own App
    • Self-Service Data Preparation
    • Micro Data Centers
    • Predictive Analytics
    • API Management PaaS
  • Sliding Into the Trough
    • Integrated Systems: Hyperconvergence
    • Analytics for Customer Intelligence
    • Cloud-Based IT PPM Services
    • Knowledge Management for Customer Service
    • Cloud Office
    • Hybrid Cloud Computing
    • Integrated IaaS and PaaS
    • Customer Self-Service Suites
    • Cloud Access Security Brokers
    • Cloud-Managed LANs
    • IDaaS
    • DRaaS
  • Climbing the Slope
    • Cloud UC (UCaaS)
    • Managed WLAN
    • Application Performance Monitoring Suites
    • IAM Managed Services
    • Public Cloud SaaS Administrative ERP
    • Enterprise Mobility Management Suites
    • IT Event Correlation and Analysis Tools
  • Entering the Plateau
    • Application Security as a Service
    • Visual Data Discovery
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

Gartner Recommended Reading

©2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client