Gartner Research

Better Manage Oracle's Maintenance Policies to Minimize Their Impact on Your Cost Optimization Initiatives

Published: 19 July 2017

ID: G00331562

Analyst(s): Rob Wilkes , Roberto Sacco , Melanie Alexander


Sourcing and vendor management leaders responsible for negotiating Oracle contracts are facing mounting pressure to optimize expenditure. Oracle maintenance and support repricing policies make this challenging, but we suggest how to better manage these policies to optimize costs and minimize risk.

Table Of Contents
  • Key Challenges



  • Ensure That Software Products and Quantities Purchased Are Necessary and Not Motivated by Higher Discounts for More Products and Increased Volumes
    • Beware of Upselling
    • Include Maintenance Fees in Total Cost of Ownership Calculations
  • Negotiate to Ensure Future Flexibility
  • Explore Credible, Independent Third-Party Support Options

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