Gartner Research

Hype Cycle for Human Capital Management Software, 2017

Published: 20 July 2017

ID: G00314661

Analyst(s): Sam Grinter


This Hype Cycle informs application leaders in HR and IT on the latest technological innovations in the HCM market, helping them to prioritize investment by providing insight into the maturity of key applications and technologies.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • D&I in HCM
    • Worker Engagement Platforms
    • Consumer HR Apps
    • Neuroscience/AI-Driven Assessments
    • Voice of the Employee
    • Freelancer Management Systems
    • Continuous Employee Performance Feedback
    • Bots
    • Machine Learning in HCM
    • Mid/Back-Office WFO
  • At the Peak
    • Consumer Wellness at Work
    • Alumni Community Management
    • Virtual Assistants
    • Workforce Planning and Modeling
    • Digital HR Document Management
    • Employee Recognition and Reward Systems
    • Video Recruiting
  • Sliding Into the Trough
    • Social Learning Platform
    • Integrated HR Service Delivery Tools
    • Workforce Analytics
    • Candidate Engagement and Marketing
    • Compensation Planning (Line Managers)
    • Onboarding
    • Succession Management
  • Climbing the Slope
    • Talent Management Suites
    • Performance Appraisal/Assessment
    • Cloud HCM Suites
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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