Gartner Research

Hype Cycle for Life Insurance, 2017

Published: 20 July 2017

ID: G00313260

Analyst(s): Kimberly Harris-Ferrante


As digital insurance strategies mature, life insurance CIOs are seeking more strategic applications of emerging technologies to drive business transformation. This includes the application of the Internet of Things, artificial intelligence and customer experience technologies.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • Behavioral Analytics
    • Facial Analytics
    • Genomics
    • Digital Life Vault
    • Fluid-Free Underwriting
    • Al-Based Underwriting
    • Reward and Loyalty Platforms
    • Electronic Health Records
    • Predictive Underwriting Solutions
    • Life-Event-Based Product and Pricing Models
    • Data Exchange Gateways
    • Roboadvisors
    • Insurance Exchanges
  • At the Peak
    • Quantified Self
    • Life Insurance Fraud Analytics
    • Case Management Solutions
    • Agency CRM SaaS
    • Life Insurance Policy Administration/Management SaaS
    • Wearables
    • Digital Agent Solutions
    • Next-Generation Portals
  • Sliding Into the Trough
    • Insurance Data Models
    • Distribution Management Solutions
    • Life Insurance Closed-Book BPO
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.