Gartner Research

Midmarket Context: 'Magic Quadrant for Unified Communications'

Published: 21 July 2017

ID: G00331232

Analyst(s): Steve Blood , Mike Fasciani , Megan Fernandez , Rafael Benitez


Midsize enterprises have many of the same needs as their large counterparts but function with fewer IT assets and resources. Gartner helps midmarket IT application leaders evaluate unified communications solutions and provides context for differentiating solution capabilities and deployment options.

Table Of Contents

Market Differentiators

Considerations for Technology and Service Selection

Notable Vendors

  • Avaya
  • Cisco
  • Digium
  • Microsoft
  • Mitel
  • ShoreTel
  • Wildix

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