Gartner Research

Business Outcome-Driven Performance Management (The Coca-Cola Company)

Published: 05 June 2013

ID: G00338977

Analyst(s): CIO Research Team


The Coca-Cola Company created a maturity model to describe the degree of collaboration required between IT and business to achieve particular outcomes. The model defines small, concrete steps with benefits realized along the way to tight collaboration with the business that enables ongoing performance improvement. This is the full collaboration maturity model that supports the Coca-Cola practice profile.

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