Gartner Research

Ignition Guide to Creating a Project Benefits Tracking Process

Published: 15 March 2016

ID: G00339011

Analyst(s): PMO Research Team


This guide includes documents that will help you create a project benefits tracking process, identify the roles and responsibilities of the PMO and other functions in managing that process, introduce the new benefits tracking process to key stakeholders, and set up mechanisms to capture information to help future project benefit estimates.

Table Of Contents



Step 1 of 5: Plan the Benefits Tracking Process

Project Objectives

Roles and Responsibilities

Before You Start

Common Pitfalls and Keys to Success

Step 2 of 5: Identify a Standard Set of Metrics to Assess Project Value


How to Set Up for Success

Step 3 of 5: Embed the Benefits Tracking Process in the Project Lifecycle


How to Set Up for Success

Step 4 of 5: Assess Benefits After Project Completion


How to Set Up for Success

Step 5 of 5: Monitor the Effectiveness of the Benefits Tracking Process

Review Your Performance

Keys to Continued Success

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