Gartner Research

Ignition Guide to Creating a Strategic IT Workforce Plan

Published: 22 February 2017

ID: G00339021

Analyst(s): CIO Research Team


Digital business transformation requires new skills and expertise from IT staff. This guide helps CIOs stay ahead of the curve by moving beyond reactive annual staffing processes towards a long-term strategic workforce plan.

Table Of Contents



Step 1 of 6: Prepare for Strategic IT Workforce Planning

Project Objectives

Roles and Responsibilities

Before You Start

Common Pitfalls and Keys to Success

Step 2 of 6: Assess IT Talent Needs and Diagnose Gaps


How to Set Up for Success

Step 3 of 6: Determine IT Workforce Planning Objectives


How to Set Up for Success

Step 4 of 6: Identify Specific Workforce Strategies and Initiatives


How to Set Up for Success

Step 5 of 6: Prepare and Communicate Implementation Plan


How to Set Up for Success

Step 6 of 6: Monitor the Implementation of Your Workforce Plan

Review Your Performance

Keys to Continued Success

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