Gartner Research

Ignition Guide to Creating a Scorecard for IT

Published: 30 June 2015

ID: G00339022

Analyst(s): CIO Research Team

Summary

This five-step guide will help you create an IT scorecard that is visually and conceptually engaging to stakeholders at all levels of the organization.

Table Of Contents

Overview

Steps

Step 1 of 5: Plan the IT Scorecard Creation Process

Project Objectives

Roles and Responsibilities

Before You Start

Common Pitfalls and Keys to Success

Step 2 of 5: Determine Which Elements of Business and IT Strategy Most Need to Be Measured

Tasks

How to Set Up for Success

Step 3 of 5: Design Governance Processes for Effective Data Collection

Tasks

How to Set Up for Success

Step 4 of 5: Present Metrics in Visually Engaging Scorecards

Tasks

How to Set Up for Success

Step 5 of 5: Monitor Metrics’ Effectiveness

Review Your Performance

Keys to Continued Success

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