Gartner Research

Ignition Guide to Selecting Vendors for IT

Published: 24 May 2016

ID: G00339043

Analyst(s): CIO Research Team


This guide includes documents that will help you create quantitative and qualitative vendor selection criteria, select a vendor that will be a strategic fit for the enterprise, and establish a vendor selection process that can be used for all future vendor evaluations.

Table Of Contents



Step 1 of 5: Plan the Vendor Selection Process

Project Objectives

Roles and Responsibilities

Before You Start

Common Pitfalls & Keys to Success

Step 2 of 5: Define Selection Criteria to Evaluate Vendors


How to Set Up for Success

Step 3 of 5: Conduct Proof of Concept to Finalize the Vendor


How to Set Up for Success

Step 4 of 5: Assess the Vendor’s Innovation Potential and Risk


How to Set Up for Success

Step 5 of 5: Monitor the Sourcing Process

Review Your Performance

Keys to Continued Success

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