In this interview, RGA’s Mark Showers talks about his responsibilities as CIO of RGA and Chief Solutions Officer of RGAx in launching new digital products and services and about successful approaches to allowing them to grow without being slowed by legacy processes and behaviors.
Highlights of the Approach
CEB: Where is RGA in the digital transformation journey, and what has been your role?
CEB: What has been your biggest challenge in making this change?
CEB: As CIO, what is your role in the new business entity?
CEB: What steps you have taken to instill an entrepreneurial spirit in your team?
CEB: Did you have to make any changes in IT to enable this new way of working?
About RGA and the CIO
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