Gartner Research

IT Vendor Assessment Scorecard Builder

Published: 01 April 2013

ID: G00339545

Analyst(s): CIO Research Team

Summary

To derive maximum value from outsourcing contracts, companies must define relevant metrics to measure vendor performance on a regular basis. This tool helps you to create a customized scorecard to evaluate vendor performance. It might be useful if you are refining your multi-sourcing strategy, building or improving your Vendor Management Office function, designing a value measurement model for outsourcing, or looking for a compendium of metrics used by the industry.

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