Gartner Research

Offering EA as a Service (Ernst & Young)

Published: 23 August 2012

ID: G00339642

Analyst(s): Enterprise Architecture Research Team


Ernst and Young reorganized its EA function to avoid the common pitfalls of murky mandates and reactive engagement. The EA group now offers a clear and consumable set of EA services designed to maximize consumer satisfaction and EA's capabilities. This case study recommends offering a limited set of EA services that are designed for ease of consumption, building a holistic set of services that reinforce and inform one another, and resoucring EA teams according to the role they will play in delivering these EA services.

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