Gartner Research

SaaS Update 2014

Published: 05 March 2014

ID: G00339859

Analyst(s): Applications Research Team


Organizations are moving to use more SaaS. Adoption is being driven by the belief that SaaS will provide lower costs and more flexibility and speed. Recent CEB research has identified the classes of SaaS solutions closest to reaching mainstream adoption (SaaS HR, SaaS collaboration) and those that are farther down the road (SaaS ERP and supply chain). The focus on SaaS HR and SaaS collaboration is part of an increased focus on employee productivity and information management relative to traditional process automation initiatives. Certainly, the maturity of the marketplace also plays a role, and this brief includes the share of the market that different vendors are capturing.

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