Gartner Research

Seven Steps to Defining Effective Business Capabilities

Published: 20 November 2013

ID: G00339928

Analyst(s): CIO Research Team

Summary

IT planning often happens at either too high a level to be practical or too technical a level to connect directly to business outcomes. This handbook provides a step-by-step guide to defining business capabilities that are relevant to business partners and improve enterprise strategic planning. It is targeted at teams or individuals leading their organization's business capability initiative.

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