Gartner Research

Hype Cycle for ICT in India, 2017

Published: 21 July 2017

ID: G00313833

Analyst(s): Neha Gupta , Pankaj Prasad


This Hype Cycle presents a snapshot of the technologies that IT leaders in Indian enterprises should consider when transitioning to digital business. The technologies included directly affect new revenue opportunities and productivity improvements by optimizing existing processes and investments.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • Virtual Support Agents
    • Artificial Intelligence for IT Operations (AIOps) Platforms
    • Self-Integrating Applications
    • DevOps
    • Machine Learning
  • At the Peak
    • Bimodal IT
    • Integrated Systems: Hyperconvergence
    • Smart City Framework
    • Robotic Process Automation Offerings (Gateway Technology Services)
    • Rapid Mobile App Development
    • Internet of Things
  • Sliding Into the Trough
    • Digital Commerce Platforms
    • Software-Defined Data Center
    • Disaster Recovery as a Service
    • Virtual Desktop Infrastructure
    • Enterprise Mobility Management Suites
    • Solid-State Arrays
    • Personalization Engines
    • Mobile Money
    • Big Data
    • Infrastructure as a Service
  • Climbing the Slope
    • Platform as a Service (PaaS)
    • Social Analytics
    • ITIL
    • BYOD
    • Unified Communications and Collaboration
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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