Gartner Research

Ignition Guide to Creating a Business Capability Model

Published: 27 September 2016

ID: G00339063

Analyst(s): Enterprise Architecture Research Team

Summary

This guide includes documents that will help you to define a business capabilities model that reflects enterprise-wide business objectives, and support better enterprise and IT planning and investment decision making.

Table Of Contents

Overview

Steps

Step 1 of 6: Plan to Create a Business Capability Model

Project Objectives

Roles and Responsibilities

Before You Start

Common Pitfalls & Keys to Success

Step 2 of 6: Establish Clear Expectations for Defining Business Capabilities

Tasks

How to Set Up for Success

Step 3 of 6: Gather Information for Building the Business Capability Model

Tasks

How to Set Up for Success

Step 4 of 6: Create a Draft of the Business Capability Model

Tasks

How to Set Up for Success

Step 5 of 6: Validate and Communicate the Business Capabilities to Key Stakeholders

Tasks

How to Set Up for Success

Step 6 of 6: Monitor the Effectiveness of the Business Capability Model

Review Your Performance

Keys to Continued Success

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