Opportunity management, forecasting, and mobile apps are key capabilities in the sales force automation market. Application leaders guiding long-cycle and short-cycle B2B, B2C and relationship-selling organizations must implement tools that will improve sales execution to gain efficiency.
What You Need to Know
- Critical Capabilities Use-Case Graphics
- SAP (CRM)
- SAP (Hybris Sales Cloud)
- Product/Service Class Definition
- Critical Capabilities Definition
- Account and Contact Management
- Activity Management
- Opportunity and Pipeline Management
- Forecasting Management
- Reports and Dashboards
- Use Cases
- Long-Cycle B2B Sales
- Short-Cycle B2B Sales
- Long-Cycle B2C Sales
- Short-Cycle B2C Sales
- Indirect/Relationship Sales
- Vendors Added and Dropped
- Critical Capabilities Rating
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