Gartner Research

Use a Bimodal Operating Model to Deliver Unified Workspaces

Published: 25 July 2017

ID: G00327949

Analyst(s): Nathan Hill , Chris Silva


Moving to a dynamic, user-centric delivery model requires organizational realignment as well as process and culture change. This research shows how I&O leaders can use bimodal — embracing Mode 2 without neglecting Mode 1 — to evolve their operating model and move to unified workspaces.

Table Of Contents
  • Key Challenges



  • Identify Work Styles and Prioritize How to Support, Enhance or Transform Them
  • Focus on Developing New, Transformational Mode 2-Enabled Work Styles
  • Migrate to a Product Life Cycle Rather Than a Project Life Cycle to Enable Scaling to a Bimodal Operating Model

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