Gartner Research

Forecast Overview: Consulting and Implementation Services, Worldwide, 2017 Update

Published: 25 July 2017

ID: G00325500

Analyst(s): Twiggy Lo , Julie Short, Dean Blackmore , Susan Tan


Digital business continues to drive the C&I service market, particularly around operational and functional improvements. Technology strategic planners must create higher value by reinventing clients' business models for more explicit revenue growth.

Table Of Contents
  • Overview
  • Companion Documents

Market Description

Foundational Assumptions

  • Labor Costs for Implementation Services
  • Service Innovation for Implementation Services
  • Service Innovation for Consulting Services
  • Macroeconomic, Demographic, Social, Environmental, Political Factors
  • Industry Transformation
  • IT Transformation
  • Adoption Rate

Market Model or Methodology

  • Forecast Components
  • Influencing Factors
    • Labor Rates
    • Volume of Projects
  • Connections
    • Macroeconomic, Demographic, Social, Environmental and Political Factors > Labor Availability > Labor Costs > Labor Rates
    • Global Sourcing > Labor Costs > Labor Rates
    • Macroeconomic, Demographic, Social, Environmental and Political Factors > Volume
    • Macroeconomic, Demographic, Social, Environmental and Political Factors > Alternative Delivery > Volume

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