Gartner Research

Spend a Little to Save a Lot: Using Analytics to Support Cost Optimization of IT and the Business

Published: 02 August 2017

ID: G00323780

Analyst(s): Neil Chandler , Gareth Herschel , Alys Woodward


Cost optimization programs across IT and business units can be significantly enhanced by the use of analytics to compare options, support decisions and predict outcomes. Data and analytics leaders can use this research to identify opportunities to deliver business value.

Table Of Contents
  • Key Challenges



  • See Cost Optimization as an Opportunity for Analytics and BI Teams to Deliver Measured and Quantifiable Value
  • Help the IT Department and/or Business Unit to Capture Cost Data to Support Analytics
  • Analytics to Support Cost Optimization Works Like Any Other Analytics Initiative — Follow Best Practices
  • Use Gartner's Analytics Matrix for Cost Optimization to Understand Which Cost Optimization Activities Are Familiar and Which Are New
    • Easy — New
    • Difficult — New
    • Easy — Familiar
    • Difficult — Familiar
  • Support Continuous Improvement in Cost Optimization

Case Study

  • Manufacturer's IT Department Goes From Expensive Provider to Strategic Business Partner

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