Gartner Research

Make Your Supply Chain Planning Process Robust to Changing Personnel

Published: 05 October 2017

ID: G00320282

Analyst(s): Marko Pukkila , Andrew Downard, Dana Stiffler


Building high-maturity supply chain planning processes takes years, but time people expect to spend in a single supply chain role is decreasing. This note helps supply chain leaders responsible for improving planning maturity build a SCP process that is robust to changing personnel.

Table Of Contents
  • Key Challenges



  • Create Permanent Process Infrastructure for Ongoing Planning Needs
  • Prepare for Turnover Among Supply Chain Planners by Using Proven Techniques for Organizational Knowledge Retention
  • Include Supporting Roles Such as Data Scientists and Data Engineers on Planning Teams

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