Gartner Research

Market Insight: Digital Business Platforms Will Change How Technology and Service Providers Go to Market

Published: 04 August 2017

ID: G00326330

Analyst(s): Eric Goodness , Sid Nag , Patrick Sullivan , Steve Crawford


Technology strategic planners must design offerings to support the five-element digital business platform. To succeed, leaders will need to develop an ecosystem of providers and offer solutions with wider capabilities.

Table Of Contents


  • The Implications of the Digital Business Platform for TSPs
  • The Effects of the Five Elements of Digital Business Platforms on TSPs
    • TSPs Must Develop Digital Business Provider Ecosystems
    • TSPs Must Participate in Other Digital Business Provider Ecosystems
    • TSPs Should Think of IoT as the Virtual/Physical Link in Digital Business
    • TSPs Must Help Enterprises Reshape Their IT Systems
    • TSPs Must Add Intelligence to Digital Business Solutions

Background and Context

The Impact


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