Gartner Research

Hype Cycle for Digital Banking Transformation, 2017

Published: 31 July 2017

ID: G00328960

Analyst(s): Alistair Newton


As banks progress on the journey toward becoming true digital businesses, bank CIOs and their contemporaries have no choice but to fully embrace the opportunities that technology brings to totally transform many of their business models.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle

The Priority Matrix

  • Off the Hype Cycle
  • On the Rise
    • Blockchain Wallet Platform
    • Ricardian Contracts
    • Smart Contracts
    • Blockchain-Based ACH Payments
    • Digital Wallet Consumer Hub
    • Things as Customers
    • Digital Payment Advisor
    • Public Cloud for Core Banking
    • Geolocation Products and Services
    • Digital Personal Financial Advisor
    • Open Bank Systems
  • At the Peak
    • Cryptocurrency Hardware Wallets
    • API Standards
    • Cryptocurrency Software Wallets
    • Digital Banking Platforms
    • Payment Data Monetization
    • Hybrid Cloud
    • Blockchain
    • Open Banking
  • Sliding Into the Trough
    • Mobile Imaging for Bank Staff
    • Public Cloud
    • Roboadvisor 2.0
    • Digital Banking Multichannel Integration Solutions
    • Remote Commerce Emulation Payment Systems
    • In-Branch and ATM Video
    • Biometric Mobile Banking Authentication
    • Social Messaging Payment App Wallet
    • BIAN Standards
    • Mobile-Originated Proximity Payment Systems
  • Climbing the Slope
    • Instant Low-Value Payment Systems
    • Wearable Banking Apps
    • Mobile-Originated P2P Payment Solutions (for Mature Payment Markets)
    • Biometric Authentication Methods
    • Mobile Imaging for Bank Customers
  • Entering the Plateau
    • Mobile Wireless Payment Systems (for Nonmature Payment Markets)
    • Fintech APIs
    • Tablet Apps
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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