Gartner Research

Use CSP Scenarios to Create Value in the Platform Era

Published: 04 August 2017

ID: G00330524

Analyst(s): Mentor Cana , Neil Osmond, Kathie Hackler, Michael Mohr, Sree Chadalavada, King-Yew Foong, Amresh Nandan , Ted Chamberlin

Summary

The rise of platform business models will usher in yet more unpredictable and highly challenging operating conditions for the CSP industry. Gartner has prepared four scenarios as examples for CIOs of service providers serving or entering the communications market.

Table Of Contents

Analysis

  • The Purpose of This Research Series
  • Fundamental Elements for Value Creation in the Redefined CSP Industry
  • Two Key Factors Driving the Scenarios
    • Collaboration Posture
    • Value Context
  • The Focal Issue
  • Four Scenarios for CIOs in the CSP Market
    • Scenario A: Divergence — Investing in the Core, While Managing Future Technical Debt
    • Scenario B: Insurgence — Building an Innovation Culture When Market Conditions Accelerate Incumbent Disruption
    • Scenario C: Persistence — Focusing on Operational Efficiency as the Foundation for Success
    • Scenario D: Allegiance — Extending Boundaries to Foster Growth
  • How to Use These Scenarios
  • Recommended Next Steps

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.