Gartner Research

The Journey to Supplier Relationship Management Success: Step 1 — Program Design

Published: 08 August 2017

ID: G00333153

Analyst(s): Miguel Cossio

Summary

Companies realize the value of supplier relationship management programs but often don't know how to get started. Supply chain leaders in sourcing and procurement can use this research to learn the initial steps and critical aspects to consider while designing their SRM programs to ensure success.

Table Of Contents
  • Key Challenges

Introduction

  • Step 1 — Designing the SRM Program

Analysis

  • Identify Internal Stakeholders to Engage in the SRM Program
  • Select Optimal Suppliers to Include in SRM
  • Incorporate Feedback From Suppliers by Adding a Pilot Run to the Program's Implementation Plan

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.