Gartner Research

The Journey to Supplier Relationship Management Success: Step 1 — Program Design

Published: 08 August 2017

ID: G00333153

Analyst(s): Miguel Cossio


Companies realize the value of supplier relationship management programs but often don't know how to get started. Supply chain leaders in sourcing and procurement can use this research to learn the initial steps and critical aspects to consider while designing their SRM programs to ensure success.

Table Of Contents
  • Key Challenges


  • Step 1 — Designing the SRM Program


  • Identify Internal Stakeholders to Engage in the SRM Program
  • Select Optimal Suppliers to Include in SRM
  • Incorporate Feedback From Suppliers by Adding a Pilot Run to the Program's Implementation Plan

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