Gartner Research

Choose the Right Type of System Integrator for Postmodern ERP Implementation

Published: 09 August 2017

ID: G00334103

Analyst(s): Ranadip Chandra , Pat Phelan


Deploying cloud or hybrid ERP solutions does not eliminate challenges and complexities such as integration, testing, organization change management and data management. Application leaders responsible for ERP must select SIs with the right expertise to manage the services and technologies involved.

Table Of Contents
  • Key Challenges



  • Identify the Skills, Roles and Services Needed From SIs to Support the ERP Project, and Then Seek Firms That Excel in Those Areas
    • Boutique Firms
    • The ERP Application Vendor (ISV) or CSP
    • Management Consultants
    • Staff Augmentation Firms
  • Use Multiple Implementation Service Firms, If Needed, to Achieve the Breadth of Expertise Required

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