Gartner Research

Expand Metrics to Ensure Value From the Digital Supply Chain

Published: 10 August 2017

ID: G00335730

Analyst(s): Noha Tohamy , Debra Hofman


Supply chain leaders must expand their metrics to encompass the rise of digital business and digital capabilities. Use this research to clarify the different types of metrics required, and to determine how to measure the extent to which your supply chain is digitalized.

Table Of Contents
  • Key Challenges



  • Describe the Extent to Which Your Supply Chain Is Digitalized
  • Illustrate the Goals and Expected Benefits From the Digitalization Investment
  • Use a "Balance Point" to Identify the Ideal Amount of Digitalization

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