Gartner Research

EMM Buying Decision Points to Guide a Comprehensive Endpoint Strategy

Published: 11 August 2017

ID: G00331819

Analyst(s): Rob Smith , Chris Silva


I&O leaders adopting EMM tools face specific decisions when selecting and deploying EMM that determine its long-term value. The data in this report illustrates the buying process of over 100 organizations, highlighting specific decisions to make and to avoid.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Among respondents, the number of EMM licenses purchased often exceeds those actively deployed, signaling that I&O leaders are not defining policies and user segments prior to purchase
  • On-premises deployments of EMM outnumber SaaS deployments nearly two-to-one in this group, limiting I&O leaders' ability to scale EMM as its use cases increase
  • Only 25% of buyers selected breadth of features as a top driver for EMM deployment, indicating a need for some I&O leaders to expand their view of the tool's full potential
  • With interest in applying EMM policies and management to traditional PC endpoints beginning to grow, I&O leaders must adopt a three-year planning horizon for EMM

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